Egypt Telecommunication Regulation Law – February 2003
18.
Setting a system for receiving and investigating complaints and clearing
efficiently the faults.
19.
Guaranteeing confidentiality of Telecommunications as well as for licensees'
customers calls and setting rules to ensure such confidentiality.
Article 26 – Basic services and the Universal Service Fund
The NTRA shall determine the services considered as basic services for operating and
providing Licensed Telecommunication Services and shall set their prices in
consideration of the studies and recommendations submitted to the NTRA by the
applicant.
In case the Cabinet sets the price of any of these services to be less than the approved
economical price, the Operators and Service Providers shall be compensated for the
difference from the Universal Service Fund. In the event of shortfall of the Universal
Service Fund, it shall be supported by the State upon a proposal by the Minister
Concerned, consulting with the Minister of Finance and with approval of the Cabinet.
Article 27 – Right of the TRA to request lesser prices for services
The NTRA shall have the right to give the licensee consent to operate or offer certain
Telecommunication Services at less than the approved prices for a limited period. In case
of breach of the rules of free competition or the quality of the service, the NTRA shall
cancel such approval.
Article 28 - Interconnection
In order to achieve Interconnection, different Telecommunication Services Providers
shall abide by the following:
1.
Enunciating the technical specifications and data of the offered services that
may be required for achieving interconnection to enable any of the Service
Providers to become aware thereof.
2.
Concluding agreements to achieve Interconnection with reasonable terms that
do not discriminate between any of the Service Providers, provided that such
agreements are submitted to the NTRA for approval, or joining agreements
already concluded and approved by the NTRA in this respect.
3.
Submitting the data necessary to establish and prove the extent of harm
occurred to the Service Provider as a result of an act by any subscriber in
another Service Provider Network, upon a petition filed by the Service
Provider claiming damages and following approval of the NTRA.
The NTRA shall set the rules and conditions to achieve Interconnection in case of
disagreement between Service Providers at the request of any of them.
National Telecom. Reg.Authority
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