The Laws of Zambia
(a)
requiring the payment to the Authority of a fee on grant of the licence and of
annual or other periodic licence fees;
(b)
making provision with respect to the fees and charges imposed for services
provided under the licence;
(c)
requiring the publication by the licensee of notices specifying the method of
calculating or otherwise determining the charges and other terms and
conditions applying to the service to be provided under the licence;
(d)
requiring the licensee or any other person concerned in providing the
service authorised by the licence to furnish to the Authority, in such manner
and at such times as the Board may reasonably require, such documents,
accounts, returns, estimates and other information as the Board may
require for the purposes of exercising or performing the powers and
functions of the Authority under this Act;
(e)
requiring the licensee not to show undue preference to, or exercise undue
discrimination against, particular persons or persons of any class or
description (including persons in rural areas) as regards any aspect of the
service to be provided under the licence;
(f)
requiring the licensee, as regards any service provided under the licence, to
provide, at no additional charge, such additional or special facilities for
customers who are blind or otherwise disabled as are reasonably
appropriate to meet their needs;
(g)
requiring the licensee to refer specified matters to the Authority for
determination;
(h)
requiring the licensee to comply with directions given by the Authority from
time to time in realation to specified matters;
(i)
providing for arbitration of disputes arising in connection with the terms and
conditions of, or otherwise concerning, the licence; and
(j)
requiring and regulating the payment of fines and penalties by the licensee
for breaches of any or any specified terms and conditions of the licence.
(3) Where a licensee has on repeated occasions contravened the conditions of the
licence, or has been the subject of such complaints by users of the service provided by
the licensee as, in the opinion of the Board, warrant action under this section, the
Authority, by notice in writing to the licensee, may vary the conditions of the licence or
attach new conditions to the licence.
Copyright Ministry of Legal Affairs, Government of the Republic of Zambia