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transforming Government through ICTs is to realise efficiency gains, reduce
operational and administrative costs as well as streamline government processes
and procedures. The Government is aware that the potential benefits that shall be
derived from the implementation of E-Government are enormous.
However, Government is also aware that mere deployment of ICTs in the public
sector will not necessarily translate into improvements in service delivery unless
appropriate institutional reforms to address the challenges that could hinder or
undermine the process of effective implementation of ICTs are addressed.
6.6.1 POLICY GOAL
To improve public sector management as well as efficient and effective delivery of public
goods and services through the implementation of E-Government systems.
6.6.2 COMMITMENTS
In order to achieve the above goal, Government shall: (a)

Develop an E-Government model to facilitate effective and efficient
delivery of goods and services in the public sector;

(b)

Support the implementation of the decentralisation process by extensive
integration and utilisation of ICTs at all levels;

(c)

Develop a Government-wide network and communication system utilising the
same infrastructure backbone as the foundation for implementation of the EGovernment strategy; and

(d)

Review and establish reforms aimed at legalising electronic procedures
/processes and other forms of E-Services .

6.6.3 OBJECTIVES
a)

To transform Government service delivery and improve two-way
communication in the management and operation of the public sector;

b)

To improve the operations of Government Ministries/Agencies within the
wider scope of the public sector reform programme through the deployment
of ICTs;

c)

To develop an institutional and coordination mechanism for information
management in the public sector; and

d)

To safeguard public sector information and investment against negative
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Select target paragraph3